Beginning August 11, 2025, the Administrative Office of the U.S. Courts (AO) will require Multi Factor Authentication (MFA) to enhance system security for Case Management/Electronic Case Files (CM/ECF) and Public Access to Court Electronic Records (PACER). MFA provides an added layer of security to accounts by helping protect against cyberattacks that steal passwords, significantly reducing the risk of unauthorized access.

If not previously enrolled in MFA, all users will be required to enroll on their next login to Case Management/Electronic Case Files (CM/ECF) and Public Access to Court Electronic Records (PACER). Any questions regarding MFA should be directed to the PACER Service Center at (800) 676-6856.

The PACER Service Center (PSC) is currently experiencing long call wait times due to the enforcement of several security features, including updated password standards and multifactor authentication (MFA). Enforcement of the updated password standards has been temporarily delayed. Only users who receive a prompt to enroll in MFA when they log in should do so. If you do not receive an MFA enrollment prompt, no action is necessary. Please do not contact the PSC with questions about MFA until you are required to enroll. Some common questions are answered on the list of MFA Tips and Resources which should be reviewed before calling the PSC.